On-time Tastes Better

Starting 1st October, if your food arrives late, Deliveroo will cover your delivery fees for a week. The food delivery service is the first in the region to implement such guarantee in the UAE and now, couch potatoes can look forward to having their meals at their doorstep in a jiffy otherwise late deliveries will be compensated.

Deliveroo shall cover the delivery fees for the next five deliveries provided all orders are all above AED 30 (excluding delivery fee) where customers will have to redeem their five free deliveries over a period of seven days if their orders arrive more than five minutes late. Only applied to the orders that are being delivered by Deliveroo riders, this launch aims to improve delivery and customer service. Those impacted can expect an email within the next 24hours from the first experience with a voucher code with an expiration of a week’s time, that they will be able to redeem their five free deliveries with.

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Deliveroo UAE
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